A recent survey suggests that the fast expansion of AI in the finance sector is meant to boost productivity, but it is also leading to greater insecurity and harming employee wellbeing. Although AI tool usage has doubled over the past year, 70% of workers now believe artificial intelligence puts their jobs at risk, with poor communication and inadequate training intensifying the concern.
The survey, carried out by a major finance union that spoke with over 1,000 employees, shows that trust in employers and confidence in adapting to AI are falling. More than a third of finance workers now use AI tools frequently, compared to just 19% the year before, but many feel unprepared. Around 73% said their employer had not explained how AI tools will affect their roles and only 30% felt equipped to use the technology effectively.
Concerns around surveillance are also growing. Half of respondents described their level of digital monitoring as high or very high, and more than 50% said it has had a negative impact on their mental wellbeing. Women and older workers reported fewer training opportunities and more negative experiences with AI than their colleagues, revealing a widening digital divide.
The core concern is that AI is advancing more quickly than measures designed to protect workers. There is a clear call for employers and policymakers to support a fair transition where workers are not simply replaced but are included in planning, offered support and given ways to upskill or move into new areas. AI is likely to remain part of the workplace, but the challenge is making these changes fair and manageable.
