Credit Card Rewards Face New Pressure

Australia’s move to slash transaction fees and ban card surcharges aims to lower costs for businesses and consumers but it also risks shrinking the lucrative credit card rewards that help fund holidays and hotel stays for millions of cardholders.
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Right now, about half of Australians hold a credit card and many rely on points programmes to soften the cost of flights, accommodation and everyday spending. The Reserve Bank has stepped in to reshape how card payments work, targeting the behind-the-scenes fees that flow between businesses and banks. This shift has been building over years of debate about fairness in payments, with regulators focusing on bringing down costs for merchants and in theory the shoppers they serve.

Under the new settings, businesses no longer add card surcharges at the checkout and the interchange fees they pay to card issuers are capped more tightly. The Reserve Bank estimates these changes will cut around $910 million a year from the fees businesses pay on card transactions. That is a major saving for retailers and service providers but it also strips out a key funding source that banks have used to finance generous points schemes and other perks.

In the bigger picture, this looks like a trade-off between fairer, lower-cost payments for everyone and the premium benefits enjoyed by frequent card users. Rewards programmes may shrink or become harder to access as banks adjust, while businesses could pass some of their savings on through sharper prices or better service. The full impact is still emerging but it seems to be another step toward a payment system that favours transparency and lower fees over headline-grabbing loyalty perks.

Sources

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